Trump & DOGE Wreaked Havoc at SSA, Year-End Reporting Confirms

As the year ends, new reporting confirms that customer service at the Social Security Administration (SSA) has tanked since Trump took office last January – despite the administration's claims to the contrary.  A new investigative report by the Washington Post -- based on a thorough analysis of agency data and interviews with SSA employees -- reveals that “long-strained customer services have become worse by many key measures.”
2025-12-31T13:18:46-04:00December 30th, 2025|Categories: Social Security, Social Security Administration (SSA), Trump|

Thanks, Cato, But Let’s Not “Re-Imagine” Social Security (It’s Been Working for 90 Years)

What do you get when a libertarian think tank publishes a book proposing to radically change Social Security in collaboration mostly with other right-leaning organizations? You get something like “Re-imagining Social Security,” authored by the CATO Institute’s Ivane Nachkebia and Romina Boccia (who more than once has called the program a ‘legal Ponzi scheme’). Not surprisingly, to these authors, “re-imagining” the program that some 70 million Americans depend on for financial security essentially means altering the program beyond recognition and cutting benefits for future retirees. To which we say:  better not to let their imaginations run away with our earned benefits. The libertarian Cato Institute (which never met a federal program it liked) appears to be on a crusade to undermine the existing Social Security program. Just this week, Boccia published a post in Cato’s ‘Debt Dispatch’ blog, claiming that Social Security “operates on the Robin Hood principle in reverse.” This is, pardon the expression, quite rich coming from a think tank whose funders include the Koch network and mega-corporations like Google, Facebook, Philip Morris, the American Petroleum Institute and Chevron.

Latest Social Security Website Crash a Symptom of Trump/DOGE Mismanagement 

Seniors trying to access their earned benefit information hit a snag when the Social Security Administration's (SSA) website crashed on Wednesday morning. These sorts of incidents have unfortunately become commonplace since the Trump administration took over, as DOGE’s crusade at SSA has left the agency in chaos.  "We continue to get reports of glitches on SSA's website. It looks like this was one of them," said NCPSSM President and CEO, Max Richtman. 
2025-12-23T13:07:54-04:00December 19th, 2025|Categories: President Biden, President Trump, Social Security, Social Security Administration (SSA)|

New Senior Poverty Data Disproves ‘Greedy Geezer’ Myth

Conservative think tanks have been pushing a false narrative that older Americans who collect Social Security are somehow ‘ripping off’ younger adults. This propaganda ignores the facts — pitting hardworking Americans (of all ages) against one another. While right-leaning analysts push the argument that younger workers shouldn’t have to pay into Social Security while wealthy ‘greedy geezers’ collect benefits, the data tells a different story. New statistics show that poverty among seniors is on the rise, reaching 15% in 2024, according to the U.S. Census Bureau’s Supplemental Poverty Measure (SPM). 
2025-10-30T15:06:08-04:00October 30th, 2025|Categories: Social Security, Social Security Disability Insurance|

Trump Shutdown Could Snag Social Security, Medicare

In normal times, a government shutdown --- while unfortunate --- would not be cause for immediate alarm for people on Social Security and Medicare. But these are not normal times. The Trump administration has made the shutdown more perilous for the most vulnerable Americans because of its campaign to undermine the delivery of both programs --- not to mention the President’s recent threat to cut benefits.

Social Security Comish Would Consider Raising Retirement Age

Despite Trump’s pledge not to cut Social Security, administration officials keep letting the real agenda slip out. First, Treasury Secretary Scott Bessent hinted that privatizing Social Security was on the table. Now, Social Security Commissioner Frank Bisignano says he’s open to the idea of raising the retirement age.  (The current full retirement age is 67; congressional Republicans have floated proposals to raise it as high as 70.) In an interview on Fox Business News last week, host Maria Bartiromo asked Bisignano if he’d “consider raising the retirement age,” to which the commissioner replied, “I think everything’s being considered.”
2025-10-15T16:03:12-04:00September 22nd, 2025|Categories: Congress, Rep. John Larson, Social Security, Social Security Administration (SSA)|

Bisignano’s Un-Truthy Letter to the People — or “Fact-Checking the Frankster”

The Trump administration continues to gaslight the American people about its interference in the workings of the Social Security Administration (SSA). So it's time for another fact-check.  The Trump administration and DOGE savagely cut staff, closed field offices, and erected barriers for beneficiaries attempting to access their earned benefits --- as part of a phony hunt for ‘fraud’ (which, in fact, is extremely rare). Now, Commissioner Frank Bisignano is misleading the public by claiming that these actions have ‘improved’ customer service, when they have, in fact, made things significantly worse. On the 90th anniversary of Social Security in August, SSA posted an 'un-truthy' letter from Bisignano to the American people on its website. We asked our director of government relations and policy, Dan Adcock, to knock down the false claims by Trump’s Social Security commissioner:
2025-09-02T11:17:11-04:00September 2nd, 2025|Categories: DOGE, Social Security, Social Security Administration (SSA), Trump, Trump Administration|

DOGE ‘Very Badly’ Mishandles Americans’ Social Security Data

Back in February, we warned that DOGE was compromising Americans’ personal information by accessing sensitive Social Security data: “Seniors, their families, and people with disabilities most certainly cannot trust Trump and Musk with their crucial federal benefits — or their personal data.” – Max Richtman, NCPSSM President, 2/3/25 This week, our fears were confirmed. For no justifiable reason, DOGE team members uploaded the personal information of hundreds of millions of Americans to “a vulnerable cloud server,” according to a whistleblower within the Social Security Administration (SSA).
2025-10-15T16:18:54-04:00August 28th, 2025|Categories: DOGE, Social Security, Social Security Administration (SSA), Trump|

Trump Marks Social Security’s 90th Anniversary by Spreading Misinformation

Social Security turned 90 this week, a milestone that should have been celebrated with reverence. However, the Trump administration marked the occasion by perpetuating misleading claims about its handling of the program. From manipulating statistics to spreading untruths about immigrants, this administration is playing a dangerous game with one of America’s most cherished federal programs. Manipulating Metrics to Rewrite Reality As our president, Max Richtman, reminds us, “We wish we could simply celebrate, but the 90-year history of Social Security shows that we must always defend the program from those who would privatize or outright eliminate it.” Richtman emphasizes, “Social Security is part of the fabric of American life and must be preserved for the future.”
2025-08-18T14:13:43-04:00August 15th, 2025|Categories: Social Security, Social Security Administration (SSA), Trump|
Go to Top